100% Scam-FreeGuarantee
Rent with confidence. Every property verified. Every owner background-checked.
How We Protect Renters
Every Property Verified
We personally visit and verify every listing. Real photos, accurate descriptions, honest pricing. No fake listings, no bait-and-switch.
Owner Background Checks
Just like renters, every property owner undergoes verification. We check criminal history, eviction records, and previous rental disputes.
Secure Payment Protection
Your money is held in escrow until move-in. If the property doesn't match the listing, we refund 100% immediately.
Legal Lease Agreements
Every rental includes California-compliant lease agreements reviewed by real estate attorneys. Your rights are protected.
The SubletLA Guarantee
Property Doesn't Match?
If the property doesn't match the listing, we refund your money immediately and cover your hotel for 3 nights while we find you a better place.
Owner Won't Return Deposit?
Security deposits held in escrow. If an owner unfairly withholds your deposit, we pay you and deal with the owner ourselves.
Emergency Repairs Needed?
Critical issues like no heat, no water, or unsafe conditions are fixed within 24 hours or we move you at no cost.
Scammed or Defrauded?
In the impossible event of fraud despite our vetting, we refund 100% of your losses plus $500 for the inconvenience.
Common Scams We Prevent
These rental scams are common on Craigslist, Facebook, and other platforms. They're impossible on SubletLA.
Fake landlords ask for wire transfers before showing the property.
All payments through escrow. Money only released after move-in confirmation.
Scammers steal photos and create fake listings for properties they don't own.
Every owner's identity and property ownership verified in-person.
Listing shows luxury apartment, actual property is run-down or different location.
Professional team visits every property. Photos taken by us, not owners.
Landlords take security deposit and refuse to return it for fake damages.
Deposits held in escrow. Released to renter if owner can't prove damage.
Renter illegally sublets someone else's property without owner permission.
We verify property ownership and lease agreements before listing.
Additional charges appear after signing: cleaning fees, utility fees, admin fees.
All costs disclosed upfront. What you see is what you pay. Guaranteed.
24/7 Human Support
Real people, real help, anytime you need it. No bots. No phone trees. Just humans who care.